Salary: £15000 - £18000/annum
Category: IT
Job Type: Permanent
Job Location: Manchester, Greater Manchester
Posted on: 01/12/2008

Helpdesk Support Analyst



Helpdesk Support Analyst



Manchester







Begbies Traynor Group is a UK and international specialist professional services organisation. We offer a broad range of professional services needed to address the problems faced by underperforming businesses. The continued expansion of the Group means we are now looking for a Helpdesk Support Analyst to strengthen the IT function which is based at our prestigious offices in Manchester supporting over 40 locations.







The Helpdesk Support Analyst candidate will ideally have 6-12 months experience working within a busy help desk environment, with an excellent telephone manner and be comfortable dealing with all levels of clients. You will be answering 1st line support calls by phone and e-mail, however, occasionally you may have to fix the problem in situ - so excellent interpersonal skills are required.







Technically the Helpdesk Support Analyst candidate will have a sound understanding of Windows XP/Vista, MS Office with emphasis on Word, Excel and PowerPoint as well as Outlook 2003 and most importantly have the ability to work in a team environment, occasionally without supervision, and manage your time accordingly.







Helpdesk Support Analyst Requirements:



- 6-12 months experience in a help desk environment



- Excellent telephone manner



- Sound understanding of; Windows XP / Vista, MS Office and Outlook 2003







This is a great opportunity to join an established and experienced professional team, where your career can grow.











Salary: GBP15000 - GBP18000











If you are interested in applying and embark on a rewarding career please send your CV to apply@i4jobs.co.uk, along with your salary expectations.























Heldesk Support Analyst XP Vista Office Outlook

Job Reference: 113364559
Contact Details: i4 Recruitment